Buick Encore: OnStar Overview
Voice Command Button
Blue OnStar Button
Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
- Solid Green: System is ready.
- Flashing Green: On a call.
- Red: Indicates a problem.
- Off: System is off. Press
twice
to speak with an OnStar Advisor.
Press or call
1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press to:
- Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
- Give OnStar Turn-by-Turn
Navigation voice commands.
- Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press to connect to an
Advisor to:
- Verify account information or
update contact information.
- Get driving directions.
- Receive a Diagnostic check of
the vehicle's key operating
systems.
- Receive Roadside Assistance.
- Manage Wi-Fi Settings,
if equipped.
Press to get a priority
connection
to an OnStar Advisor available
24/7 to:
- Get help for an emergency.
- Be a Good Samaritan or
respond to an AMBER Alert.
- Get assistance in severe
weather or other crisis situations
and find evacuation routes.
READ NEXT:
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
Prior to vehicle purchase. Press
to set up an account.
After change in ownership and
at 90 days.
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Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner's manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper