Buick Encore: OnStar Overview
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Voice Command Button
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Blue OnStar Button
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Red Emergency Button
This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, Security, Navigation, Connections, and Diagnostics Services. OnStar services may require a paid service plan and data plan. OnStar requires the vehicle battery and electrical system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar User Terms, Privacy Statement, and Software Terms for more details including system limitations
The OnStar system status light is next to the OnStar buttons. If the status light is:
- Solid Green: System is ready.
- Flashing Green: On a call.
- Red: Indicates a problem.
- Off: System is off. Press
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twice
to speak with an OnStar Advisor.
Press .gif)
or call
1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command button may vary by vehicle and region.
Press .gif)
to:
- Open the OnStar app on the infotainment display. See the infotainment manual for information on how to use the OnStar app.
Or
- Give OnStar Turn-by-Turn Navigation voice commands.
- Obtain and customize the Wi-Fi hotspot name or SSID and password, if equipped.
Press .gif)
to connect to an
Advisor to:
- Verify account information or update contact information.
- Get driving directions.
- Receive a Diagnostic check of the vehicle's key operating systems.
- Receive Roadside Assistance.
- Manage Wi-Fi Settings, if equipped.
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to get a priority
connection
to an OnStar Advisor available
24/7 to:
- Get help for an emergency.
- Be a Good Samaritan or respond to an AMBER Alert.
- Get assistance in severe weather or other crisis situations and find evacuation routes.
READ NEXT:
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately
OnStar Additional Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
Prior to vehicle purchase. Press
to set up an account.
After change in ownership and
at 90 days.
SEE MORE:
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 ºC (32 ºF) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
Acce
Squeaks and Rattles
DIAGNOSTIC INFORMATION AND PROCEDURES
SQUEAKS AND RATTLES
NOTE: Squeaks and rattles are caused by improperly controlled
relative motion
between vehicle components. There are 4 ways to prevent squeaks and
rattles.
Attach the component that squeaks or rattles securely.
Separate the components that
