Buick Encore: Customer Information
Buick Encore 2020-2024 Owners Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- GM Mobility Reimbursement Program
- Courtesy Transportation Program
- Collision Damage Repair
- Publication Ordering Information
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
s
Customer Assistance Offices
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick
GM Mobility Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelc
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Sir seatbelt pretensioner handling warning
WARNING: When carrying an undeployed inflatable restraint seat belt
retractor
pretensioner:
Do not carry the seat belt pretensioner by the seat belt
webbing or
pigtail connector, if equipped.
Carry the seat belt pretensioner by the housing, keeping hands
and
fingers away from the seat belt
Child Restraint Systems
Rear-Facing Infant Restraint
A rear-facing child restraint provides
restraint with the seating surface
against the back of the infant.
The harness system holds the infant
in place and, in a crash, acts to
keep the infant positioned in the
restraint.
Forward-Facing Child Restraint
A forward-faci
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