Buick Encore: Reporting Safety Defects
Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
Administrator, NHTSA 1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company.
or write to: Transport Canada Motor Vehicle Safety Directorate Defect Investigations and Recalls Division 80 Noel Street Gatineau, QC J8Z 0A1
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
In the U.S., call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write: General Motors of Canada Company Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 In Mexico, call 01-800-200-28425 or 01-800-466-0818.
In other Central America and Caribbean Countries, call 52-722-236-0680.
READ NEXT:
Vehicle Data Recording and Privacy
The vehicle has a number of
computers that record information
about the vehicle's performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine
OnStar Overview
Voice Command Button
Blue OnStar Button
Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Nav
SEE MORE:
Immobilizer
See Radio Frequency Statement
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE STAR
Description and operation
Transfer case identification
Fig. 71: Transfer Case Primary Identification Label
The transfer case primary identification label (1) is located on the rear
extension housing. The transfer case
secondary identification stamping (2) is located on the bottom of the main
housing.
Transfer Case Primar
