Buick Encore Owners & Service Manuals

Buick Encore: Towing the Vehicle

Caution

Incorrectly towing a disabled vehicle may cause damage. The damage would not be covered by the vehicle warranty. Do not lash or hook to suspension components. Use the proper straps around the tires to secure the vehicle. Do not drag a locked wheel/tire. Use tire skates or dollies under any locked wheel/ tire while loading the vehicle. Do not use a sling type lift to tow the vehicle. This could damage the vehicle.

GM recommends a flatbed tow truck to transport a disabled vehicle. Use ramps to help reduce approach angles, if necessary. A towed vehicle should have its drive wheels off the ground. Contact Roadside Assistance or a professional towing service if the disabled vehicle must be towed.

Towing the Vehicle

The vehicle is equipped with a specific attachment point to be used by the towing provider. This point may be used to pull the vehicle from a flat road surface onto the flatbed tow truck.

Caution

Improper use of the tow eye can damage the vehicle. If equipped, use the tow eye to load a disabled vehicle onto a flatbed tow truck from a flat road surface, or to move the vehicle a short distance. Use caution and low speeds. The transmission must be in (N) Neutral when moving the vehicle.

Towing the Vehicle

If equipped, carefully open the cover by using the small notch that conceals the tow eye socket.

Towing the Vehicle

Install the tow eye into the socket by turning it clockwise until it stops.

When the tow eye is removed, reinstall the cover with the notch in the original position.

Recreational Vehicle Towing

Recreational vehicle towing means towing the vehicle behind another vehicle, such as behind a motor home. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.

Here are some important things to consider:

  • Before towing the vehicle, become familiar with the local laws that apply to recreational vehicle towing. These laws may vary by region.
  • What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.
  • What is the distance that will be traveled? Some vehicles have restrictions on how far and how long they can tow.
  • Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations.
  • Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.

Caution

Use of a shield mounted in front of the vehicle grille could restrict airflow and cause damage to the transmission. The repairs would not be covered by the vehicle warranty. If using a shield, only use one that attaches to the towing vehicle.

Dinghy Towing

Dinghy Towing

Caution

If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground.

The vehicle was not designed to be towed with all four wheels on the ground.

Dolly Towing (All-Wheel-Drive Vehicles)

Dolly Towing (All-Wheel-Drive Vehicles)

All-wheel-drive vehicles must not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground.

Dolly Towing (Front-Wheel-Drive Vehicles Only)

Dolly Towing (Front-Wheel-Drive Vehicles Only)

To tow a front-wheel-drive vehicle from the front with two wheels on the ground:

  1. Put the front wheels on a dolly.
  2.  Move the shift lever to P (Park).
  3. Set the parking brake.
  4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing.
  5. Turn the vehicle off.
  6. Secure the vehicle to the dolly.
  7. Release the parking brake.

Towing the Vehicle from the Rear

Towing the Vehicle from the Rear

Towing the Vehicle from the Rear

Caution

Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear.

Do not tow the vehicle from the rear.

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